SSS DocGen
Send us the shape of the problem:
- Which documents you generate
- Which system generates them now
- Roughly how often they change
- How many production environments you run
Contact
Contact Simple Smooth Safe
Products and consultancy for Microsoft Dataverse, Dynamics 365 and the Power Platform. Your email reaches the person who scopes the implementation, writes the code and handles support.
Email us
Tell us which product you are looking at, or what you need done, and roughly what your estate looks like. You will get a straight answer — including whether we think it fits.
Emailinfo@One address for product enquiries, consultancy and customer support.
- Hours
- Monday to Friday, 09:00–17:00 Lisbon time
- Languages
- English and Portuguese
- Registered office
- Simple Smooth Safe, Unipessoal Lda.
Rua Retiro dos Pacatos 50, Ed. Startup, Sala 9
2635-224 Rio de Mouro, Sintra, Portugal - NIF / VAT
- PT518264742
- Simple Smooth Safe company page
What to include
A few facts in the first email are enough for us to answer properly in the first reply. Pick the one that matches why you are writing.
PSA Hub
Send us the four numbers that drive the implementation quote:
- Billable headcount
- Which accounting system you run
- How many years of history would migrate
- What else needs to exchange data with PSA Hub
SSS DMS
In developmentEarly access opens to a limited number of environments before general release. To join the list, send us:
- Your tenant or environment details
- Your tenant's Dataverse file usage and file entitlement, both read in the Power Platform admin center under Licensing, then Dataverse
- Whether you already run SSS DocGen, the licence DMS is added to
Consultancy
Power Platform and Dataverse consultancy, alongside the products. Tell us:
- What you want to build or change
- Roughly what your Microsoft estate looks like
- When you need it — we confirm capacity before committing to your timeline
Existing customers: support
Support cases go to the same address. There is no portal to log into and no ticket form to fill in.
- The environment, the product and version
- What you expected, what happened, and when
- Where relevant: the record id, the template code and the
warningsfield from the API response - The severity you think it is
Support hours are 09:00 to 17:00 Europe/Lisbon, Monday to Friday, excluding Portuguese national public holidays. Response targets by severity are in Support & Service Levels. Report a security issue to security@
What happens next
-
The person who would do the work replies
Simple Smooth Safe is run by its founder, Duarte Clemente. You deal directly with the person who scopes the implementation, writes the code and handles support.
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You get a straight answer on fit
Including when the answer is no: PSA Hub without a Dynamics 365 or Power Platform footprint, or DMS under roughly 250 GB of file capacity, where the out-of-the-box SharePoint integration is the right choice.
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You see the cost before a call
Licence prices are published on the pricing page. For DocGen we come back with whether it fits, what it would cost you and what it would not solve; for PSA Hub, the implementation range — before anyone books a call.
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A fixed price before you commit
Implementation is scoped and quoted as a fixed price before contract, and template work is quoted before you approve. We take on a small number of implementations at a time and confirm capacity before committing to your timeline.
How we handle your email
Email enquiries are covered by section 1.2 of our Privacy Policy. In short:
- What we hold
- Your name, email address, whatever you choose to tell us about your organisation, and the correspondence itself.
- Purpose
- To answer you, and to follow up on the specific thing you asked about.
- Legal basis
- Legitimate interest (Art. 6(1)(f) GDPR) in responding to an enquiry you initiated, or steps prior to entering a contract (Art. 6(1)(b)) where you are asking to buy.
- Retention
- Up to 24 months after our last exchange, then deleted — unless you become a customer, in which case section 1.4 of the policy applies.
- Your rights
- Ask for access, correction or deletion, or object, at any time by emailing info@
simplesmoothsafe.com . We answer within 30 days and do not charge for it.
We do not sell your data, share it with advertisers, or add you to a marketing list you did not ask to join. Read the full Privacy Policy.