Simple Smooth Safe
About

A small company in Sintra, deliberately.

We build three products on Microsoft Dataverse, publish what they cost, and run none of your data on our own infrastructure. Here is how that works and who you would be dealing with.

Last updated 10 August 2026
The company

Simple Smooth Safe, Unipessoal Lda.
Rua Retiro dos Pacatos 50, Ed. Startup, Sala 9
2635-224 Rio de Mouro, Sintra, Portugal
NIF / VAT: PT518264742
info@simplesmoothsafe.com · LinkedIn

What we do

We build three software products for organisations that have already standardised on Microsoft Dataverse and the Power Platform, and we maintain and support them.

We also take on Power Platform consultancy, but the products are the business. We are not a body shop, and we do not resell Microsoft licensing.

Who you would be dealing with

Duarte Clemente founded and runs Simple Smooth Safe. It is a unipessoal company — a single-member Portuguese limited company — and we would rather say that plainly than write "our team" and let you find out later.

Practically, it means the person who answers your first email is the person who scopes the work, writes the code and picks up the support case. There is no account manager between you and whoever actually knows the answer, and no handover after the sale to someone who was not on the call.

It also means we are honest about capacity. We take on a small number of implementations at a time. If the timeline you need is not one we can commit to, we will say so rather than take the deposit and hope.

Why the prices are public

Every product page carries its full rate card — licence, implementation, and what a change costs. That is unusual in this category, and it is a consequence of the structure above rather than a marketing position.

There is no sales organisation whose margin has to be protected by keeping a number off the page. There is no quota that makes it worth selling a firm something that does not fit. And a published price is the cheapest possible qualification: the firms for whom €8,500 a year is obviously wrong never write to us, and neither of us spends a call finding that out.

The corollary is that the number really is the same for everyone. It is the same for a five-person team and a five-thousand-person one, because you are not buying seats.

How we build

In your tenant, not ours

DocGen renders in your own Azure subscription. DMS reads your Dataverse and SharePoint in place. PSA Hub is native Dataverse. We operate no service that holds a copy of your data — which is why our DPA opens by explaining that in normal operation we are not your processor at all.

One codebase, never a fork

Client variation is configuration: custom columns, navigation slots, documented API hooks. Never a forked copy of the source. That constraint is the product — it is what lets one fix reach every customer instead of drifting across branches nobody can afford to maintain.

Your configuration is yours

A DocGen template is Handlebars markup and FetchXML rows in your Dataverse, readable and exportable at any time — during a subscription and after it. Same for DMS mappings and PSA Hub configuration. Nothing is held hostage on the way out.

Documented to the level we work at

The DocGen documentation is the real thing: install, tenant setup, template authoring, plugin registration, the deployment runbook and the run costs. Not a datasheet.

What we will tell you that a salesperson would not

Where we are

Sintra, Portugal — Western European Time, which overlaps a normal working day across Europe and reaches the US East Coast in the afternoon. We work with clients wherever they are; the products are administered from your tenant, so there is nothing about them that requires us to be nearby.

Support runs 09:00–17:00 Europe/Lisbon, Monday to Friday, with published response targets by severity.

Talk to us

Email info@simplesmoothsafe.com. Tell us which product you are looking at and roughly what your estate looks like, and you will get a straight answer — including whether we think it fits.